Terms of Service

Effective Date: March 5, 2011
Program: Coaching with Christopher John (Coach Chris)
Provider: Point B Living, Inc.
Client: Any individual who purchases or participates in the Program


1. Program Overview

This coaching program is designed to support personal growth, accountability, relational, and/or performance improvement. It includes access to coaching sessions, guidance, and any resources provided by the Coach.


2. Payment Terms

  • All payments are processed securely through Stripe.

  • The client agrees to be charged the stated amount on a recurring monthly basis unless otherwise specified.

  • Payments are non-refundable unless otherwise stated in writing.


3. Scheduling & Rescheduling

  • Coaching sessions are scheduled in advance by mutual agreement.

  • Clients must provide at least 24 hours’ notice to reschedule.

  • Missed sessions without notice may be considered forfeited without refund or makeup, at the discretion of your coach.


4. Client Responsibility

  • The client acknowledges that coaching is a collaborative process and is responsible for applying what is discussed.

  • Coaching is not therapy or a substitute for mental health services.

  • The client agrees to participate fully, communicate honestly, and take responsibility for their growth.


5. Confidentiality

  • All personal information shared during coaching sessions is kept confidential.

  • Exceptions include legal obligations or threats of harm to self or others.


6. Cancellation & Termination

  • Clients may cancel their subscription at any time by request.

  • Upon cancellation, access to coaching services will continue until the end of the current billing cycle.

  • The Coach reserves the right to terminate the agreement if the client is disruptive, abusive, or violates these terms.


7. Results Disclaimer

  • The Coach makes no guarantees regarding outcomes.

  • Results vary based on individual effort, engagement, and circumstances.


8. Intellectual Property

  • All materials provided in the Program are the property of the Coach.

  • Clients may use materials for personal use only and may not reproduce, distribute, or share without permission.


9. Limitation of Liability

  • The Coach is not liable for any direct or indirect damages arising from participation in the Program.

  • The client accepts full responsibility for any decisions or actions taken as a result of coaching.


10. Governing Law

These terms are governed by the laws of The United States of America.


📬 Contact

If you have questions about these Terms, contact your coach at the phone number or email address provided during your enrollment.